Online Dashboard
How to Use the EBB CRMP Online Portal
The California Residential Mitigation Program provides a secure online dashboard where homeowners can apply, track progress, upload documents, and receive their rebate — all in one place.
What the Dashboard Does
The EBB CRMP online portal is your central hub for everything related to your retrofit application. From the moment you register to the day your rebate is deposited, every step is tracked and visible in your account. You can log in at any time to check status, respond to requests, and communicate with your assigned contractor.
Application Submission
Complete and submit your EBB CRMP application entirely online, including uploading required photos and documents.
Real-Time Status Tracking
See exactly where your application stands — from eligibility review through permit issuance, installation, and rebate processing.
Document Management
Upload, view, and download all documents related to your retrofit — permits, inspection reports, contractor agreements, and your Certificate of Completion.
Contractor Communication
Message your assigned contractor directly through the portal and receive scheduling updates and notifications.
Rebate Tracking
Monitor the status of your rebate payment and receive confirmation when funds are processed.
Step-by-Step Portal Walkthrough
Follow these steps in order to complete your application and receive your rebate.
Create Your Account
Visit the official EBB CRMP portal at earthquakebraceandbolt.com and click "Register." You'll need your property address, contact information, and proof of homeownership to create an account.
Tips
- →Use the email address you check regularly — all notifications are sent here
- →Your property address must match your deed or mortgage statement exactly
- →Save your login credentials in a secure location
Check Your ZIP Code Eligibility
After logging in, enter your property's ZIP code to confirm it falls within an active EBB CRMP registration window. The program opens in phases by ZIP code — if your area isn't currently active, you can sign up for notifications when it opens.
Tips
- →Eligibility is determined by seismic risk zone and program funding availability
- →ZIP code windows open and close — check back if your area isn't currently active
- →You can register your interest to be notified when your ZIP opens
Complete the Application Form
Fill out the online application with details about your home — foundation type, year built, number of stories, and current insurance information. The form guides you through each section and flags any missing information before submission.
Tips
- →Have your homeowner's insurance policy number ready
- →You'll need to upload at least 4 photos of your crawl space and foundation
- →Income documentation is required only if applying for the enhanced rebate
Track Your Application Status
Once submitted, your dashboard home screen displays a progress tracker showing each stage of your application. Status updates are posted automatically as your application moves through review, contractor assignment, permitting, and installation.
Tips
- →Status updates are also sent to your registered email
- →If your status hasn't changed in 2+ weeks, use the portal's message center to follow up
- →The "Documents" tab shows any items still needed from you
Review and Sign Contractor Agreement
When a contractor is assigned, you'll receive a notification to review and digitally sign the work agreement through the portal. This document outlines the scope of work, timeline, and rebate amount. Review it carefully before signing.
Tips
- →You have 5 business days to sign before the contractor assignment may be reassigned
- →Contact us if you have questions about any terms before signing
- →A copy of the signed agreement is automatically saved to your Documents tab
Confirm Installation & Inspection
After the retrofit is complete, your contractor will update the portal with installation photos and request a final inspection. You'll receive a notification to confirm the inspection date. Once the inspector signs off, your portal status advances to "Rebate Processing."
Tips
- →You must be present (or have a designated adult present) for the city inspection
- →Review the installation photos in your portal before the inspection date
- →If anything looks incorrect, contact us immediately — before the inspection
Receive Your Rebate & Certificate
After the final inspection is approved, your rebate is submitted for processing. Payments are typically issued within 4–8 weeks via check or direct deposit. Your Certificate of Completion is automatically added to your Documents tab once the rebate is processed.
Tips
- →Direct deposit is faster — set up your payment preference in Account Settings
- →Download and save your Certificate of Completion for your home records and insurance provider
- →The certificate may qualify you for a discount on your homeowner's insurance premium
Dashboard FAQs
What if I forget my password?
Use the "Forgot Password" link on the login page. A reset link will be sent to your registered email address. If you no longer have access to that email, contact CRMP support directly.
Can I update my contact information after registering?
Yes — log in and navigate to Account Settings to update your phone number, email, or mailing address. Property address changes require contacting CRMP support.
How do I upload documents?
Go to the Documents tab in your dashboard and click "Upload Document." Accepted formats are PDF, JPG, and PNG. Each file must be under 10MB.
What does each application status mean?
"Under Review" means your application is being evaluated. "Approved — Awaiting Contractor" means you're in the queue for contractor assignment. "In Progress" means work is scheduled or underway. "Inspection Pending" means installation is complete and awaiting city sign-off. "Rebate Processing" means your payment is being issued.
Can Quake Fix help me with the portal?
Absolutely. We guide all of our clients through the portal setup and application process. If you run into any issues, contact us and we'll walk you through it step by step.
Need Help Getting Started?
We walk every client through the portal setup and application process. Get in touch and we'll handle the details.